Crescendo customer story

Filling a San Francisco dinner with the right customer experience leaders.

Matt Price
Matt PriceCEOCrescendo
24
Attendees confirmed

The system behind 24 attendees confirmed.

Precise attendee selection and a focused invitation sequence turned a one-off dinner into a room of 24 relevant customer experience leaders.

CompaniesRelevant teams
CX leadersRole + seniority
Local fitSan Francisco
Event invitation system
01Build priority guest list
02Tailor event message
03Launch invite sequence
04Track replies + RSVPs
InvitationsDelivered
RepliesFollowed up
Confirmed24 guests

The challenge

Crescendo was planning an intimate customer experience roundtable and fireside conversation over dinner in San Francisco. The event depended on bringing the right customer experience leaders into the room, but the team needed a focused way to identify and reach them.

In partnership with QC Growth, H2 was tasked with building an outbound motion for a single high-value event. Success meant more than filling seats. The audience had to be relevant enough to create a worthwhile evening for every guest.

The result

H2 defined the attendee profile, identified suitable customer experience leaders and created an email campaign that communicated the value of the conversation and the dinner clearly.

The campaign confirmed 24 attendees and helped Crescendo deliver a successful evening with the audience it wanted in the room.

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